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Frequently Asked Questions about CI
  1. I’m already taking my child to an occupational therapist and a speech therapist once a week. Why should I consider also enrolling my child in CI?

  2. With all the different treatment approaches out there, how will you know which one is best for my child?

  3. Is your program too intense for some children?

  4. How does CI help parents follow through with the instructional goals at home?

  5. Are your services guaranteed? How will I know if my child is making progress?

  6. How much do your services cost and how do they compare with other educational services and treatment centers?

  7. Is financing available?

  8. How long will my child need to come to your center?

  9. How much testing is necessary before my child can begin the program?


1. I'm already taking my child to an occupational therapist and a speech therapist once a week. Why should I consider also enrolling my child in CI?

An essential part of a child’s occupational or speech/language program is a sufficient amount of daily practice and guided instruction. We follow through with the occupational or speech therapist’s goals and support the parents as they, too, use the program at home. This coordinated response among the therapists, parents and us gives the child the intensity of instruction he or she needs at affordable prices.

There are times when we recommend that a child start in our 1:1 program first to address behavioral needs. This often helps the child become more receptive to treatment. This helps the family prioritize and many choose to postpone certain therapies that have not been effective yet and/or that their child was not ready to participate in, attend to, or benefit from initially. Feedback from other practitioners has been positive and differences have been noted in their ability to work with the child once he or she has received some 1:1 intervention at CI.

At CI, children also practice integrating the skills they learn during their weekly visits to the occupational or speech/language therapists. For instance, a child’s teacher at CI might train the child to look at her as she gives a direction (social skill), listen to and understand the two-part direction (receptive language skill) then catch and toss a ball (gross motor and bilateral integration skill).

Or, the teacher might train the child to ask, “May I swing?” (expressive language skill) then have the child get on the swing and push him or herself back and forth. This integrated activity helps the child build upper body strength and endurance (gross motor skill) and meets his or her sensory-based need for vestibular input (the need to move or change head position).

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2. With all the different treatment approaches out there, how will you know which one is best for my child?

At CI, we deliver whatever the child needs. We determine many of these needs during the enrollment process. Then we closely monitor his or her daily performance, observe how well he or she responds to specific instructional approaches and make adjustments as needed.

To maximize learning for each child, we often combine two or more treatment approaches. For instance, many students progress well when we combine applied behavioral analysis strategies (ABA) with sensory-based treatment strategies. When initially teaching a skill, we often begin with direct instruction, or teaching straight toward the targeted goal. Once the child masters the skill in two or more settings, we gradually shift our instructional approach to include more experiential learning that is less direct and intensive, yet promotes skill mastery and generalization.

Effective instruction only works when the child has sufficient practice to develop the skill. Therefore, once we determine the most effective instructional methods, we develop a daily practice schedule to ensure that your child gets the intensity of instruction he or she needs to make good progress. This schedule includes the practice your child receives with us, at pre-school and at home with you.

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3. Is your program too intense for some children? 

No. We adjust the intensity to suit the child’s current ability to respond successfully. During the initial stages of learning a new skill, a good lesson is like a good physical workout. The more correct responses a child produces in a given lesson, the faster he or she progresses. Therefore, we conduct our lessons to maximize these correct responses. To make these “heavy workouts” appealing to the child, we coach, praise and reinforce the child frequently.

At the beginning of each child’s intruction, we determine those foods, activities and toys that are highly reinforcing for him or her. For instance, if a child loves music, we put a musical toy in his or her bucket of reinforcers and allow the child to play with it for a moment or two before we begin the next set of practice exercises.

We also schedule brief rest periods between each lesson. During these breaks, the child might engage in gross motor activities, such as shooting baskets, jumping on the trampoline, swinging, or playing a game with the teacher.

Our teachers develop strong and nurturing relationships with each child. The child, therefore, becomes more willing to tolerate the heavy coaching during the lessons because he or she enjoys the teacher.

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4. How does CI help parents follow through with the instructional goals at home?

As a parent of a child with special needs, you have an unusual job description. First, you must learn how to effectively parent your child and, second, you must learn how to teach him or her skills that other children often learn on their own. Both of these jobs require considerable knowledge and skill.

At CI, we give you the tools you need to do your job well. First, we offer you a support system so you don’t feel so isolated. Second, we train you to be our co-teacher. As a co-teacher, you reinforce the instructional goals at home. This home reinforcement is an essential part of the treatment program. It teaches your child to use the skills he or she learns with us in different settings and with different teachers. This leads to true skill mastery.

We have strategies for training parents to be co-teachers. As part of the 1:1 program, we train you to use specific techniques during or at the end of each session when the teacher works with your child. The teacher models the teaching strategy several times then coaches you as you practice using them with your child. The teacher also models how to deal with any noncompliant behavior your child might engage in. For students in the weekday program, daily communication including daily practice activities and/or homework activities are sent home most nights. These activities contain suggestions for you to help carry over what has been introduced at school into the home environment. Progress notes and parent-teacher conferences are also excellent forums for parent coaching and training. If you feel you need more time, we are happy to schedule additional meeting times and/or to have you participate in the case management program. The Cyzner Institute Curriculum Notebook and Parents’ Guide to the Curriculum Notebook are also excellent resources for you.

Once you are comfortable teaching a specific skill to your child and managing an any misbehavior, you begin teaching the skill at home. Materials can be provided for you which are often scripted, and contain easy, step-by-step procedures for you to follow. If you feel you lack the skills and precision your child’s teacher has, don’t worry. You efforts will still have tremendous and beneficial impact on your child’s development.

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5. Are your services guaranteed? How will I know if my child is making progress?

We guarantee the delivery of our service. We follow a written system of accountability that shows you at any given time the skills we teach your child, the skills he or she has learned, your child’s rate of progress and his or her work output.

Our director and teaching staff regularly review your child’s developmental growth with each other, with you and with other professsionals who may work with your child, such as his or her pre-school teacher or speech/language therapist. (Communications with pre-school teachers often include observing your child in his or her classroom and training the teacher to help him or her generalize the skills learned at CI.)

These frequent communications allow us to determine if your child’s work with us contributes to improved functioning and an increase in self-confidence. They also reveal to us any changes we need to make in your child’s instructional program.

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6. How much do your services cost and how do they compare with other educational services and treatment centers?

Because our services are comprehensive in scope, our fees and tuitions vary.
The rates are higher when students work one-to-one with a teacher and lower when they work in a two-to-one situation or in small groups. While our monthly tuition is higher than regular pre-schools, we can offer what they can’t, highly focused and customized instruction. This leads to greater and faster progress.

Our hourly rates are one-third to one-half lower than those of most speech/language or occupational therapists. While we certainly don’t replace the need for these therapists, we do follow through with their treatment programs at affordable prices. This allows parents and children to maximize the benefit they receive from speech/language or occupational therapy.

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7. Is financing available?

Yes. Through Manus Academy, we have arranged arranged for third-party financing through SLM Financial, a Sallie Mae company. SLM Financial makes long-term loans at competitive interest rates to qualified families. Similar to college loans, families pay off the loans at relatively low monthly payments over an extended time. People interested in applying for a loan may contact our office manager for an application.

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8. How long will my child need to come to your center?

Regarding 1:1 sessions, some students need only a few months of instruction to succeed in their typical settings. Others, who have more significant learning or attentional difficulties, may need one year or more in our 1:1 program or in our weekday program. Once we begin teaching your child, we can observe the rate at which he or she progresses under optimal teaching conditions. This rate helps predict how much individualized instruction your child will need and for how long.

To keep you up-to-date, we chart your child’s progress toward his or her developmental and/or academic goals and share these results with you regularly and through progress notes. We also assess long-term progress by post-testing children each year.

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9. How much testing is necessary before my child can begin the program?

Our purpose for testing your child is to help us determine the exact goals you child should work toward and the starting points of instruction. We test only as much as we need to gather this information. We do not diagnose your child.

The complete testing process from the in-office evaluation to the written report can range anywhere from two to five hours. If you have had your child recently tested by another professional such as a psychologist or neurologist, this information is helpful to us as part of this process to help us development an instructional program.



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7022 Sardis Road
Charlotte, NC 28270
phone 704-366-8260
fax - 704-366-8210

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morning & afternoon sessions